- 087 941 5764
- impactful@lrmg.co.za
Articles
Love this. Share it now!
Consider a common scenario in medium and large organisations.
“Thanks for installing the new talent system,” says the Chief Human Resource Officer (CHRO) to the Chief Technology Officer (CTO). “That was two months ago. How is it working?” the CTO asks. The CHRO admits that his team has yet to use it.
“You know how it goes. We’ve been very busy doing a cycle of recruiting and onboarding, then there were the quarterly performance reviews. And there was a payroll hiccup, and then we had a spate of sudden resignations including three key employees whom, as you know, we tried to persuade to stay. But I’ll take a proper look next month.”
Everboarding could be the missing ingredient in employee engagement. It helps organisations connect employees with their purpose, values and strategy while empowering teams to reach their potential and align performance with business goals.
“Glad to help,” replies the CTO, eager to end the conversation politely.
This highlights the limited collaboration between HR and IT leaders.
Talent professionals rely on technology to manage employees across global organisations. Employee experience platforms, communication tools and integrated systems help improve engagement, motivation and collaboration.
However, having technology does not guarantee its effective use. HR leaders may lack the technical knowledge or strategic alignment needed to maximise its benefits. Resistance to change can also limit progress.
As a result, poor HR and IT collaboration prevents organisations from unlocking employee potential. Therefore, both teams must communicate more effectively and align their strategies to drive meaningful change.
Over the past 10–15 years, technology advancements and business demands have driven digital transformation. While CTOs and CIOs introduce new technologies, CEOs and CFOs seek greater efficiency, productivity and profitability.
However, digital transformation involves more than automation, data and artificial intelligence (AI). Technology enables innovation, collaboration and better decision-making, but people drive meaningful change. As George Westerman, author of Leading Digital: Turning Technology into Business Transformation, explains, “when it comes to digital transformation, digital is not the answer; transformation is.”
Therefore, high-performing organisations combine talent and technology to achieve digital maturity. HR and IT leaders must align their strategies, embrace innovation and empower employees. This collaboration can unlock greater organisational value and long-term growth.
Companies that embrace digital transformation benefit from greater customer satisfaction, improved quality and stronger employee engagement. Digitally mature organisations are also three times more likely to achieve higher revenue growth and profit margins.
To sustain these benefits, CHROs must anticipate change and prepare their workforce for the future.
In an authoritative recent report, the World Economic Forum predicted that 50% of employees would need reskilling by 2025. This highlights how rapidly changing technology can make traditional workplace skills plans outdated.
As future skills become harder to predict, HR leaders must prioritise adaptable skills and agile workforce planning. By collaborating with CIOs and CTOs, they can use predictive technologies and workforce data to identify emerging skills needs.
Therefore, organisations should align their talent strategies with future business demands. Rather than investing in more technology, HR and IT leaders must strengthen collaboration and maximise existing systems to support reskilling, upskilling and multiskilling.
High performance requires technology that empowers employees. However, organisations often waste resources on systems they rarely use, while technology alone cannot replace an engaged workforce.
When HR and IT collaborate, they can maximise existing technology, unlock employee potential and build a future-ready organisation.
Ultimately, talent leaders must work closely with technology teams to drive meaningful transformation and long-term success.
Valuable knowledge and information, helping you to unleash your learning potential
