Case Studies

How Derivco Upskilled With Customised Technical Training

By Impactful | 11 Jun, 2025

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Boosting C# Capability

Client:
Derivco

Industry:
Software Development/Technology

Solution:
Customised Programming in C# Training

Partner:
Impactful, Powered by LRMG

Challenge:
Varied technical skill levels across teams and the need for hands-on, practical training

Impact:
Enhanced programming capability, deeper client trust, over R3 million in follow-on training revenue

The Challenge

Upskilling testers across mixed skill levels

Derivco needed to strengthen the C# programming capabilities of its QA and Testing teams. While some team members had a technical foundation, others were starting from scratch.

What the client needed was:

  • A consistent baseline of technical skill
  • A strong emphasis on practical, hands-on learning
  • A clear demonstration of skills transfer post-training

The Vision

Code confidence across the team

Success was defined by one simple question:

This wasn’t about theory – it was about building confidence, capability, and practical competence.

The Solution

A customised C# training programme

Working closely with Derivco’s Technical Lead and Technical Training Analyst, our subject matter expert co-created a bespoke training solution: Custom Programming in C#.

Built from the ground up, the solution focused on three pillars:

  • Training – in-depth, instructor-led delivery
  • Assessment – a hands-on coding project
  • Reporting – personalised feedback and evaluation

Each participant completed a practical programming task, which was individually marked and evaluated. This formed the foundation of a detailed feedback report covering technical ability, outlook, growth potential, and perceived limitations.

The Results

Trust earned, work expanded

The impact was tangible.

  • Delegates – especially those with little to no experience – gained working knowledge of C#
  • Derivco was impressed by the depth and rigour of the training and reporting
  • Impactful became a trusted technical training partner, delivering close to R3 million in services over two years
Unexpected wins

By partnering with Impactful, Derivco strengthened its technical capability across teams, while gaining a trusted training partner who could deliver measurable outcomes in a complex, high-performance environment.

Key benefits included:

  • A strategic learning partner who understood Derivco’s development environment and business needs
  • Access to software training experts with a track record of delivering practical results across all skill levels
  • Confidence in a delivery team capable of managing complex, high-stakes technical training with precision and accountability

 

Lessons learned and future thinking

What worked:
Deep customisation, technical assessment, and detailed reporting

What could improve:
Automating the reporting process using AI or smart tools to reduce manual workload and increase scalability

Feedback builds trust

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